Privacy Policy

Introduction

AM-IN GLOBAL LTD (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable laws of the Republic of Ghana, including the Ghana Data Protection Act, 2012 (Act 843).

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website, purchase products, contact us, or engage with our services.

Information We Collect

We may collect the following categories of information:

Personal Information

Full name
Phone number
Email address
Billing and delivery address
Payment details
Account login information

Technical Information

IP address
Browser type
Device information
Website usage behavior
Cookies and tracking information

Transaction Information

Order history
Delivery information
Refund requests
Communication records

How We Use Your Information

We use your information to:

Process and deliver orders
Communicate with customers
Improve our services and website experience
Process payments securely
Prevent fraud and unauthorized activities
Provide customer support
Send marketing updates where consent has been given
Comply with legal and regulatory obligations

Payment Security

Payments made through our platform are processed through secured third-party payment gateways. We do not store complete debit or credit card information on our servers.

Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze traffic and performance
Enhance customer experience

Users may disable cookies through their browser settings.

Information Sharing

We do not sell customer data. However, we may share information with:

Delivery and logistics partners
Payment processors
IT and hosting providers
Regulatory authorities where legally required

All third parties are expected to maintain confidentiality and adequate security standards.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill transactions
Meet legal obligations
Resolve disputes
Maintain business records

Customer Rights

Under Ghanaian data protection laws, customers may:

Request access to their data
Request correction of inaccurate information
Request deletion where legally permissible
Withdraw marketing consent
Lodge complaints with relevant authorities

Requests can be sent to: cartonline@theaminglobal.com

Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

Children’s Privacy

Our services are not intended for individuals under 18 years of age without parental supervision.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon publication on our website.

Contact Information

AM-IN GLOBAL LTD
0708 Drumstick Street, Near Oyarifa Mall, Ayi Mensah, Accra, Ghana
Phone: +233 244 888 761
Email: cartonline@theaminglobal.com